Terms and Conditions

1. User Conduct Requirements

As a user of our website and services, you agree to conduct yourself in a lawful and respectful manner. You must:

• Provide accurate and truthful information when communicating with us or using our services
• Respect the rights and dignity of others, including our staff, contractors, and other users
• Use our services only for their intended lawful purposes
• Maintain the confidentiality of any sensitive information shared during our business relationship
• Comply with all applicable local, national, and international laws and regulations
• Refrain from any conduct that could damage our reputation or interfere with our business operations

2. Prohibited Activities and Behaviors

The following activities are strictly prohibited when using our website or services:

• Engaging in fraudulent, deceptive, or misleading practices
• Violating any intellectual property rights, including copyright, trademark, patent, or trade secret rights
• Uploading, transmitting, or distributing viruses, malware, or any other harmful code
• Attempting to gain unauthorized access to our systems, networks, or data
• Using automated systems or software to extract data from our website without permission
• Harassing, threatening, or abusing our staff or other users
• Posting or transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material
• Interfering with or disrupting the operation of our website or services
• Using our services to compete with our business or to develop competing products or services

3. Content Guidelines and Restrictions

Any content you submit to us through our website must comply with the following guidelines:

• Must be relevant to the purpose for which it is being submitted
• Must not contain any viruses, malware, or other harmful components
• Must not infringe upon the intellectual property rights of any third party
• Must not contain any confidential information belonging to others without proper authorization
• Must not be defamatory, obscene, offensive, or otherwise inappropriate
• Must comply with all applicable laws and regulations

We reserve the right to remove any content that violates these guidelines or that we deem inappropriate in our sole discretion.

4. Age Restrictions and Requirements

Our services are intended for use by individuals who are at least 18 years of age or the age of majority in their jurisdiction, whichever is greater. By using our services, you represent and warrant that you meet these age requirements and have the legal capacity to enter into binding agreements. If you are accessing our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms and Conditions.

5. Compliance with Laws and Regulations

You are solely responsible for ensuring that your use of our website and services complies with all applicable laws and regulations. This includes, but is not limited to:

• Data protection and privacy laws
• Export control and sanctions regulations
• Anti-bribery and anti-corruption laws
• Tax laws and reporting requirements
• Employment and labor laws
• Industry-specific regulations applicable to your business

You acknowledge that we provide general business consulting services and that you are responsible for obtaining specific legal, tax, or regulatory advice as appropriate for your circumstances.

6. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Bramley & Sons, its directors, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use or misuse of our website or services
• Your violation of these Terms and Conditions or any applicable laws
• Your violation of any rights of third parties
• Any content you submit to us
• Any actions taken based on advice or recommendations we provide
• Your business operations and decisions

This indemnification obligation will survive the termination of your use of our services.

7. Privacy and Data Protection

You are responsible for ensuring that any personal data you provide to us or that you authorize us to access is provided lawfully and in accordance with applicable data protection laws. If you provide us with personal data about others, you represent that you have obtained all necessary consents and have the legal right to share that information with us for the purposes described in our Privacy Policy.

8. Third-Party Interactions

You acknowledge that your interactions with third parties (including vendors, customers, employees, or other business contacts) are solely between you and those third parties. We are not responsible for any disputes, damages, or issues arising from such interactions. Any advice or recommendations we provide regarding third-party relationships are for informational purposes only, and you bear full responsibility for your business decisions and relationships.

9. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding the accuracy, reliability, or completeness of any information or content
• Warranties that our services will be uninterrupted, secure, or error-free
• Warranties that defects will be corrected or that our website is free from viruses or harmful components
• Warranties regarding specific business outcomes or results from using our services

We make no guarantees about the results you will achieve from implementing our advice or recommendations. Business outcomes depend on numerous factors beyond our control, and past performance does not guarantee future results.

10. Limitation of Liability

To the fullest extent permitted by law, Bramley & Sons and its directors, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from or related to:

• Your use or inability to use our website or services
• Any advice, recommendations, or information provided by us
• Any business decisions you make based on our services
• Any errors, omissions, or inaccuracies in our services or content
• Unauthorized access to or alteration of your data or communications
• Any other matter relating to our services

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you have paid us for services in the twelve months preceding the claim, or £500, whichever is greater.

11. Exclusion of Consequential Damages

In no event shall we be liable for any consequential, indirect, incidental, special, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, loss of data, business interruption, or reputational harm, even if we have been advised of the possibility of such damages. This exclusion applies regardless of the legal theory upon which the claim is based, whether contract, tort, negligence, strict liability, or otherwise.

12. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather conditions
• War, terrorism, civil unrest, or government action
• Strikes, labor disputes, or other industrial actions
• Power outages, telecommunications failures, or internet disruptions
• Pandemics, epidemics, or public health emergencies
• Cyber attacks, hacking attempts, or other security breaches beyond our control

In such circumstances, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume performance as soon as practicable.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising from or relating to these Terms and Conditions or your use of our services.

14. Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising from or relating to these Terms and Conditions or our services, the parties agree to follow these dispute resolution procedures:

1. Informal Negotiation: The parties will first attempt to resolve the dispute through good faith negotiation. Either party may initiate this process by providing written notice to the other party describing the nature of the dispute.
2. Mediation: If the dispute cannot be resolved through informal negotiation within 30 days, the parties agree to attempt to resolve the dispute through mediation before an independent mediator mutually agreed upon by the parties.
3. Litigation: If mediation is unsuccessful or if either party refuses to participate in mediation, either party may pursue resolution through litigation in the courts of England and Wales as provided in these Terms and Conditions.

Nothing in this section shall prevent either party from seeking interim or injunctive relief from a court of competent jurisdiction to protect its rights or prevent irreparable harm.

15. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms and Conditions, and the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the original intent of the parties.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, Terms of Service, and any other policies referenced herein, constitute the entire agreement between you and Bramley & Sons regarding your use of our website and services. These terms supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral, relating to the subject matter herein.

17. Waiver

No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

18. Assignment

You may not assign or transfer these Terms and Conditions or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms and Conditions or any rights or obligations hereunder at any time without notice to you, including in connection with a merger, acquisition, or sale of assets.

19. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of material changes by posting the updated terms on our website with a revised "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the modified terms. If you do not agree with the modified terms, you must discontinue use of our services.

20. Contact Information

If you have any questions about these Terms and Conditions or need to contact us regarding a legal matter, please use our contact page.